Current User Support

Need
Help?

If you are already using Halo and something is not working as expected, contact us and we will help you get moving again.

  • Call us for access issues, urgent platform problems, or anything blocking your team.
  • Email us with screenshots, error messages, affected users, and the app or page you were using.
  • Sign in to Command Centre and open Support to create a ticket, attach screenshots, and track responses.
  • Command Centre tickets include your company context automatically; for phone or email, tell us the affected app or page.